1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your experience. Most browsers automatically accept cookies, but you can control or disable them through your browser settings. Some website features may not work properly if cookies are disabled.
2. Types of Cookies We Use
We use the following categories of cookies:
- Essential Cookies: Required for core website functionality, security, and your booking requests. These cannot be disabled without affecting site operation.
- Analytics Cookies: Help us understand how you use our website, including pages visited, time spent, and interactions. Processed through Google Analytics.
- Marketing Cookies: Enable us to deliver personalized content, retargeting, and relevant promotional offers based on your browsing history.
- Performance Cookies: Optimize website speed, user experience, and functionality. May include error tracking and performance monitoring tools.
3. Essential Cookies
Essential cookies are necessary for website operation and cannot be disabled. They include: session tokens for your booking form, security tokens to prevent fraud, user preference storage (language, accessibility), and load balancing. These are set and read only by AirCare Japan and are deleted when you close your browser or after a defined session period.
4. Analytics Cookies
We use Google Analytics to collect anonymized data about how visitors use our website. This includes page views, referral sources, geographic location, and device type. Google Analytics cookies are set by Google Inc. and are subject to Google's privacy policy. This data helps us understand user behavior and improve our website and services. You can opt out of Google Analytics tracking using Google's opt-out browser extension.
5. Marketing Cookies
With your consent, we may set marketing cookies to remember your interests and browsing behavior. This allows us to show you relevant advertisements and content across different websites and platforms. Marketing cookies may be set by third-party advertising partners. You can manage marketing cookie preferences through our cookie banner or by adjusting your browser settings.
6. Performance and Experience Cookies
We use performance cookies to monitor website health, detect errors, and optimize page load times. These may include error tracking services, heatmaps showing user interaction patterns, and A/B testing tools. Performance cookies help us identify and fix issues that may impact your experience. Most performance tools operate under their own privacy policies.
7. Third-Party Cookies
Our website may contain content or services from third parties (e.g., Google Analytics, payment processors, social media). These third parties may set their own cookies on your device. We do not control third-party cookies and recommend reviewing their privacy policies. Common third-party cookie providers include Google, payment processors, and analytics services.
8. Cookie Duration
Cookies have different lifespans: Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period (typically 1–2 years) until they expire. You can manually delete cookies at any time through your browser settings. Even after deletion, we may set new cookies on your next visit if you do not opt out.
9. Managing and Disabling Cookies
You have full control over cookies:
- Use our cookie preferences banner to accept, reject, or customize cookie categories
- Access your browser settings to view, delete, or block cookies from specific domains
- Use browser extensions to automatically block trackers and cookies
- Enable "Do Not Track" in your browser (though not all websites honor this)
- Opt out of specific third-party services (e.g., Google Analytics)
10. Your Cookie Preferences
Your cookie choices are stored in localStorage using the key "aircare-cookie-prefs" and persist across sessions. When you visit our website, we check your stored preferences and apply them automatically. If you change your mind, you can update your preferences at any time using our cookie banner. Your preferences are stored locally on your device and are not shared with third parties.
11. Cookie Consent
Upon your first visit, our cookie banner appears requesting your consent for non-essential cookies. We only set analytics, marketing, and performance cookies if you provide explicit consent. Essential cookies are set automatically as they are necessary for site function. Your consent choice is recorded and the banner will not re-appear unless you clear your browser storage.
12. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, regulations, or our practices. We will notify you of material changes by updating the "Last updated" date and posting a notice on our website. Your continued use of our website constitutes acceptance of updated cookie practices.
13. Contact Us
If you have questions about our use of cookies or would like to request deletion of cookie data, please contact us:
AirCare Japan
Email: support@evergreenlaketwilight.com
Service Hours: Monday–Friday, 9:00 AM–6:00 PM JST